Last Updated: January 1, 2025
Refund Policy
1. 7-day free trial terms
Eligible plans may include a 7-day trial with feature access limits. Trial misuse may result in denial.
2. Refund eligibility
Refund requests are considered within 7 days of successful charge, subject to abuse and policy checks.
3. How to request a refund
Submit request from billing settings or email billing@markmine.in with payment details.
4. Non-refundable cases
Non-refundable cases include policy violations, repeated chargebacks, and consumed enterprise onboarding fees.
5. Razorpay refund timeline
Approved refunds are initiated via Razorpay and usually reflected within 5-10 business days.